Information
Welcome to Ya-Ya Designs etc.! We pride ourselves on creating unique DTF designs, custom apparel, tumblers, and handmade bags. Explore our frequently asked questions to learn more about our process and how we can bring your creative visions to life.
Frequently asked questions
At Ya-Ya Designs etc. in Reed, Kentucky, we're dedicated to providing high-quality graphic design services and handmade products. We understand you might have questions, and we've gathered the most common ones here to help you get started with your order.
What are the questions you hear most often from customers about your DTF designs, custom designs, tumblers, apparel, and handmade bags?
The most common question we receive is about our Turnaround Time (TAT).
What is TAT?
Our Turnaround Time (TAT) is typically 24-48 hours. This means your order will be processed and ready to ship or for pickup within this timeframe after full payment is received.
Is there anything really important your customers need to know before buying from you or placing an order?
Yes, our turnaround time is fast, and nothing will be picked, printed, or made until your order is paid in full. This ensures efficient processing and delivery of your custom items.
What concerns or uncertainties do customers usually have that you'd like to clear up right away?
Customers often have questions about TAT and shipping costs. We offer a flat rate of $10.00 for shipping via USPS, or $12.00 via UPS. Please note that a lot of care and time goes into every order, and these rates help cover those efforts.
Your questions, answered
We hope this FAQ section has clarified any questions you might have about Ya-Ya Designs etc. If you have any further inquiries, please don't hesitate to reach out. We are here to help you with your custom designs, apparel, tumblers, and handmade bags!